Shipping policy

Doxi Dap Shipping Policy

Last updated: August 6, 2026

Thank you for shopping with Doxi Dap! Many of our products are made to order especially for you. Please review the information below regarding production, shipping, and delivery.

Order Processing and Production

Doxi Dap products are produced on a made-to-order basis. Most orders require approximately 3–5 business days for production before they are shipped.

Production time is separate from shipping time. Weekends and holidays are generally not included in business-day estimates.

Once your order has completed production and has been handed to the shipping carrier, transit time begins.

Estimated Delivery Time

After production is complete, standard shipping generally takes approximately 5-7 business days.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier delays, weather, holidays, high order volumes, or other circumstances outside of our control.

Shipping Rates

Doxi Dap offers free standard shipping on orders over $50.

For orders of $50 or less, applicable shipping charges will be displayed during checkout before payment is completed.

There are no hidden shipping charges added after checkout.

Where We Ship

Doxi Dap currently ships to eligible addresses within the United States.

Tracking Information

When tracking information is available, customers will receive a shipping confirmation email containing tracking details after the order has shipped.

Please allow some time for the carrier's tracking system to update after receiving your tracking number.

Multiple Shipments

Because Doxi Dap products are made to order and may be fulfilled by different production facilities, items within the same order may occasionally arrive in separate packages.

If your order arrives in multiple shipments, you will not be charged additional shipping fees beyond the amount displayed and paid at checkout.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at DoxiDap@outlook.com

Because orders may enter production shortly after being placed, we cannot guarantee that an address can be changed after an order has been submitted.

Doxi Dap is not responsible for delivery problems resulting from an incorrect or incomplete address provided by the customer.

Lost, Delayed, or Damaged Packages

If your package appears to be significantly delayed, lost in transit, or arrives damaged, please contact us at doxidap@outlook.com so that we can review the situation and assist you.

For damaged products, please include your order number and photographs showing the damage when possible.

Customs and Import Fees

Only include this section if you ship internationally:

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer's responsibility and are not controlled by Doxi Dap.